Progress on the recall in 2017.The software update has been released for all affected models and customers are continuing to come into dealerships to have the software update completed on their vehicles.Each owner has been contacted directly as the software update became available for their vehicle. If you have not been contacted or would like to check if your vehicle is included in the emissions software recall, please click here.ŠKODA Auto are bound by the Vehicle Certification Agency (VCA) and their approval is required for every software release. The VCA have certified that the software meets the standards required under EU law. In New Zealand every ŠKODA vehicle is manufactured to EU emission specifications, so the New Zealand market is covered by the approvals. The VCA have confirmed that after the software update there is no change to the fuel consumption levels, performance figures or noise emissions of the affected models. After the modification, based on the information supplied by ŠKODA Auto, we consider that the vehicles will also fulfil all statutory requirements and the duly applicable emissions standards in New Zealand. The software update will take approximately one hour to complete at an authorised ŠKODA dealership. If you require a loan car while this work is being completed, the dealership will arrange this at the time of making the appointment for you. In the meantime, your vehicle is still safe and fit to drive. Between now and the software update, it can continue to be used on the road without any restrictions. The software updates have gone very smoothly with extremely positive feedback from customers. As an independent distributor of products from ŠKODA Auto, we are extremely pleased that the software is performing well in the marketplace and that the campaign is proceeding well.
If you would like to arrange for your vehicle to have the software update, please contact your authorised dealer to arrange a convenient time for the work to be completed.
If you are a ŠKODA customer and would like to speak to us, please contact us at firstname.lastname@example.org
WarrantyRoadside AssistanceAccessoriesBook a Service
Contact InformationDealer Locator
Subscribe to eNews